Returns & Refunds

Please choose your items carefully - we want you to enjoy your Sharks merchandise as much as we love selling it to you.

In the event that you are not satisfied with your purchase, to return an item you must do the following;

  • Please call the Sharks Store on 02 9527 8261 for all refunds
  • A of proof of purchase must be provided.
  • Exchanges can be made within the current season stock.
  • Exchange and Refund forms are attached to your invoice, please follow these prompts. If you have not received this form please email the shop for details: sharks@sharks.com.au
  • If you believe there is a fault in your purchase please contact the store. We will endeavour to have your item repaired by the manufacturer if the fault is not major, if the item is not repaired in a reasonable time you may choose a refund or replacement.

 

Sharks Store Refunds or Exchange

PO Box 2219 Taren Point NSW 2229

We suggest returning your item(s) Registered Post or your local equivalent as we cannot accept any liability for goods lost in transit.

Return postage costs are the responsibility of the customer.